Utility Billing & Customer Service
The Utility Billing Division’s mission is to provide accurate and timely invoices to all the utility customers; to investigate customer inquiries regarding utility charges; and also carefully regulate the termination of service for those citizens who are outside of the terms of payment required by the municipal code. The Utility Billing Division is also responsible for establishing and maintaining the utility services for customers while ensuring that all City policies and procedures relating to these transactions are followed.
The Utility Billing Division consists of customer service representatives, billing personnel, and field service technicians who provide services related to utility billing and collections including servicing accounts for utility customers, providing limited in-the-field maintenance, recording meter data for future billing, reviewing billing data, and preparing approximately 4500 utility bills per month.
The City of Clinton provides water, sanitary sewer, and electrical services to residential, commercial, and industrial customers inside the city limits and surrounding areas.
Natural gas services are provided through the Clinton Newberry Natural Gas Authority.
For billing, you may use our one-time payment option for customers wanting to make a quick payment without setting up an account. You will need their whole account number. Ex: 999999-9999999.
https://myusagepayments.com/utility/SCCLI
Or you may use the link for the prepay/my usage page, where you can create an account to view their bill and make payments.
https://www.myusage.com/
The links below will provide you with information about our utility rates and services, an application for services, and our deposit agreement.